Privacy Policy - Incognito Winery

WHAT PERSONAL DATA WE COLLECT

Incognito Winery, a dba of Winery Group, Inc. will receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We may also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile. We use this information primarily to provide a customized experience as you use our services and we do not share, sell, rent, or trade with third parties for their promotional purposes. However, we may disclose personal information collected if we have received your permission beforehand or in very special circumstances, such as when we believe that such disclosure is required by law or other special cases.

HOW WE COLLECT THIS INFORMATION:

When you visit our site, we may use tracking services to understand how we can better serve our customers to provide a better experience. When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.

WHY WE COLLECT THIS INFORMATION:

We collect such Non-personal and Personal Information for the following purposes:

To provide and operate our online services;
To provide our Users with ongoing customer assistance;
To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;
To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services;
To comply with any applicable laws and regulations.

WAYS WE COMMUNICATE WITH OUR USERS:

We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and/or postal mail.

YOUR RIGHTS OVER YOUR DATA:

If you have an account on this site, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

DATA SECURITY:

Your information is secured using Secure Sockets Layer (SSL) encryption technology. We use this SSL technology to prevent such information from being intercepted and read as it is transmitted over the Internet. The encrypted data goes to a secure site where your information is stored on restricted-access computers located at restricted-access sites. We make every effort to ensure the integrity and security of our network and systems.

INFORMATION COLLECTION AND USE:

Incognito Winery, a dba of Winery Group, Inc. is the sole owner of the information collected on this site. We will not sell, share, or rent customer information to any other organization. Incognito Winery’s order forms request data from customers including contact information (such as name, email address, shipping address, and phone number) and financial information (such as credit card number, expiration date, security code, billing address, and billing phone number). This information is used for billing purposes, to verify that the customer is of legal drinking age, and for shipping purposes only. If we encounter difficulty when processing an order, we will use this information to contact the customer. This information is harvested from a secure area and stored safely for our customers’ protection. If at any time you would like to change or update information in your account, you may do so on the site or by contacting us at 469-478-5391 or info@incognitowinery.com.

THIRD PARTY WEBSITES

Incognito Winery may post links to third party websites on this website. These third party websites are not screened for privacy or security compliance by Incognito Winery, and you release us from any liability for the conduct of these third party websites.

All social media sharing links, either displayed as text links or social media icons do not connect you to any of the associated third parties, unless you explicitly click on them.

Please be aware that this Privacy Policy, and any other policies in place, in addition to any amendments, does not create rights enforceable by third parties or require disclosure of any personal information relating to members of the Service or Site. Incognito Winery bears no responsibility for the information collected or used by any advertiser or third party website. Please review the privacy policy and terms of service for each site you visit through third party links.

WHO HAS ACCESS TO YOUR DATA

If you are not a registered client for our site, there is no personal information we can retain or view regarding yourself.

If you are a client with a registered account, your personal information can be accessed by:

Our system administrators.
Our supporters when they (in order to provide support) need to get the information about the client accounts and access.

THIRD PARTY ACCESS TO YOUR DATA

We don’t share your data with third-parties in a way as to reveal any of your personal information like email, name, etc.

HOW LONG WE RETAIN YOUR DATA

When you submit a support ticket or a comment, its metadata is retained until (if) you tell us to remove it. We use this data so that we can recognize you and approve your comments automatically instead of holding them for moderation.

If you register on our website, we also store the personal information you provide in your user profile. You can see, edit, or delete your personal information at any time (except changing your username). Website administrators can also see and edit that information.

COOKIES

This site uses cookies – small text files that are placed on your machine to help the site provide a better user experience. In general, cookies are used to retain user preferences, store information for things like shopping carts, and provide anonymized tracking data to third party applications like Google Analytics. Cookies generally exist to make your browsing experience better. However, you may prefer to disable cookies on this site and on others.

NECESSARY COOKIES (ALL SITE VISITORS)

cfduid: Is used for our CDN CloudFlare to identify individual clients behind a shared IP address and apply security settings on a per-client basis. See more information on privacy here: CloudFlare Privacy Policy.
PHPSESSID: To identify your unique session on the website.

NECESSARY COOKIES (ADDITIONAL FOR LOGGED IN CUSTOMERS)

wp-auth: Used by WordPress to authenticate logged-in visitors, password authentication and user verification.
wordpress_logged_in_{hash}: Used by WordPress to authenticate logged-in visitors, password authentication and user verification.
wordpress_test_cookie Used by WordPress to ensure cookies are working correctly.
wp-settings-[UID]: WordPress sets a few wp-settings-[UID] cookies. The number on the end is your individual user ID from the users database table. This is used to customize your view of admin interface, and possibly also the main site interface.
wp-settings-[UID]:WordPress also sets a few wp-settings-{time}-[UID] cookies. The number on the end is your individual user ID from the users database table. This is used to customize your view of admin interface, and possibly also the main site interface.

CHANGING YOUR COOKIE PREFERENCES:

While we appreciate the ability to analyze our site’s traffic and wish to provide our users with the best experience possible, we also wish to fully respect your right to deny use of that information for any reason.

See these links to learn how to access cookie settings in various browsers:

To opt out of being tracked by Google Analytics across all websites, visit this link: http://tools.google.com/dlpage/gaoptout.